How do I contact customer support?
You can contact out support team from the website anytime. We’re available to help you by phone or email 24 hours a day, 7 days a week. Please note that we don’t have an inbound number for phone support, so we’ll call you.
Can student-athletes use the platform if their respective university is not a member-institution?
Yes, student-athletes can sign up and leverage the Athlete Ventures platform without their university being a member-institution. The university will not receive the dashboard, reporting, and analytic functionality provided by Athlete Ventures, but will still be able to approve NIL contracts and disclosures.
Can student-athletes contract with sponsors that are not yet an Athlete Ventures Client?
Yes, student-athletes can share their profiles and initiate contracts with non-Clients. At that point, the sponsor has the choice on whether to become an Athlete Ventures client.
How can I open an Athlete Ventures account?
To get started, complete the sign up process here
Can I have more than one Athlete Ventures account?
We only support one account per customer. This means that if you have an account tied to you, you’ll need to regain access to your original account to use Athlete Ventures. If you’ve forgotten you account password or what to change it, tap the forgot password link on the login page of the Athlete Ventures website to send a password reset email to your email address on file.
How can I connect my instagram account to Athlete Ventures?
What is a milestone?
How do milestones work?
Why am I having trouble linking my bank account or making a withdrawal?
We recommend linking a checking account rather than a savings account to avoid potential transfer reversals. Read more about how to link your bank. To withdraw your funds smoothly, you must first receive milestone approval from the Sponsor. Any restrictions on your account could also make the withdrawal process take longer than expected.
How do I update my tax information?
All student-athletes must enter their tax status. Click here to provide this information.
How can I simplify the income tax reporting to the IRS?
Student-athletes can simplify and streamline income tax reporting to the IRS by using Athlete Ventures as their exclusive NIL platform. Athlete Ventures aggregates income information from various sponsors and NIL transactions into one 1099 that can then be shared with your preferred accounting partner. Additionally, Athlete Ventures links these tax reports directly to the IRS for ease of income tax reporting. For additional questions, we suggest reaching out to your preferred accounting partner for more information.